Everything about etech
Everything about etech
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From a worldwide outsourcing Resolution service provider to a complete-fledge buyer practical experience administration enterprise, Etech gives products and solutions & solutions of digital engagement, AI-enabled know-how program for shopper engagement and high quality checking, omnichannel CX guidance, good quality monitoring providers and is particularly a technologies companion for leading makes everywhere in the world.
interaction (published and verbal): Strives to speak both of those English and Spanish, and publish Evidently and succinctly in a variety of configurations; could get messages across to possess the desired influence. Strives for shut-loop conversation by proactively anticipating “the following concern”.
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The ability to Feel with your feet in a fast-paced ecosystem exactly where messages above chat, simply call and electronic mail arrive quick and furious;
Language competencies: we have been trying to find candidates with robust English communication techniques, both prepared and verbal, to correctly interact with our varied clientele and collaborate in just our crew
the chance to multi-task answering various chats/phone calls and navigating effortlessly among equally mediums.
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currently being a Client guidance Associate, you will need to be versatile while you alter to changing obligations and responsibilities given that the Office and the organization evolve.
you may collaborate carefully with cross-purposeful teams, leveraging data to generate educated selections that prioritize The shopper experience. What we provide:
trouble Investigation and trouble-solving: Takes time for you to adequately determine the situation and demonstrates tolerance. seems to be outside of the apparent and doesn’t quit at the first remedy. Asks others for input.
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Supports other HR features as necessary i.e., executing drug screens for candidates and aiding at the worker reception desk
The ability to Consider with your feet in a quick-paced read more atmosphere in which messages about chat, call and email arrive quick and furious;
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